FAQs

Do you ship internationally?
Yes! However, we are not responsible for any customs fees that may occur when your package makes it to your country. This is unfortunately out of our control.
Do you accept returns/refunds?
Due to the nature of our products, no. If there are any issues with your order, please contact us at info@thenubamboo.com (pictures are welcomed!).
Can I make an exchange? 
 If your receive your piece(s) and they are a different color/size/style than you thought they would be, then yes, pieces can be exchanged if they are UNOPENED and UNWORN and we receive a notice within 3 business days of the delivery date. Once your item(s) have been received and inspected, a store credit for the price of the item(s) (ONLY, not the shipping) will be issued.